IS09000在外貿(mào)企業(yè)的應(yīng)用

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摘 要
ISO9000族標(biāo)準(zhǔn)是對世界主要發(fā)達(dá)國家?guī)资陮嵤┵|(zhì)量管理和質(zhì)量保證的經(jīng)驗，不斷總結(jié)并加以發(fā)展、提煉形成的一套質(zhì)量管理國際標(biāo)準(zhǔn)。它包括國際認(rèn)同的質(zhì)量管理原則和一套可操作的實施方法。具有很高的科學(xué)性、經(jīng)濟(jì)性、社會性和廣泛的適用性。

目前各國ISO9000國際標(biāo)準(zhǔn)開展質(zhì)量認(rèn)證工作雖然還是根據(jù)企業(yè)自愿申請來進(jìn)行，但企業(yè)為了更多的占有市場，更具競爭力，都積極推行ISO9000國際標(biāo)準(zhǔn)。獲得ISO9000國際認(rèn)證，才能取得通往國際市場的通行證，已經(jīng)成為國際貿(mào)易的必然趨勢。因此，在我國外經(jīng)貿(mào)企業(yè)推行ISO9000國際標(biāo)準(zhǔn)是勢在必行，刻不容緩的大事。

本文通過對我國外貿(mào)企業(yè)實施建立質(zhì)量管理體系進(jìn)行認(rèn)證的認(rèn)識、過和步驟，以及在外貿(mào)企業(yè)的應(yīng)用和存在的問題，做出必要的闡述。

關(guān)鍵詞 質(zhì)量管理,ISO9000,外貿(mào)企業(yè)

英文摘要 Study on

Abstract
The ISO9000 clan standard is an experience that carries out the quantity management and quality control to several decades of main flourishing nation in world, tallying up and taking into the development and refining a set of quantity of the formation to manage the international standard continuously.It includes the quantity management principle and a set of implement method that can operates of international approbation.Have very high science, economy, society and extensive applicabilities.

Currently the international standard of all countries ISO9000 open although the exhibition quantity attestation work still is apply for to carry on voluntarily according to the business enterprise, business enterprise for the sake of more occupancy market, even have the competition ability, all promote the international standard of ISO9000 actively.Acquire the international attestation of ISO9000, then can obtain the pass of lead to the international market, have already become inevitable trend of the international trade.Therefore, the economic trade business enterprise promotes the international standard of ISO9000 outside our country is a power at go necessarily, urgent important event.

This text passes the understanding to the our country outside trade business enterprise implement builds up the quantity management system to carry on the attestation, leads and step, and applied and existent problem in outside business enterprise of trade , do elaborate of a necessity.

Keywords Supply chain ISO9000 Enterprise for international trade

目 錄
摘要 I
Abstract II

第1章 緒 論 1
1.1質(zhì)量管理和IS09000系列標(biāo)準(zhǔn)概述 1
1.2外貿(mào)企業(yè)推行IS09000系列標(biāo)準(zhǔn)并進(jìn)行認(rèn)證的意義 1
1.3外貿(mào)企業(yè)實施IS09000存在的問題 1
第2章 外經(jīng)貿(mào)企業(yè)建立質(zhì)量體系開展認(rèn)證過程和步驟 2
2.1外經(jīng)貿(mào)企業(yè)開展 IS09000認(rèn)證實踐 2
2.1.1質(zhì)量體系建立的步驟 2
2.1.2步驟實施簡要介紹 2
2.2外經(jīng)貿(mào)企業(yè)經(jīng)營特點及質(zhì)量控制原則 3
2.2.1概述 2
2.2.2外經(jīng)貿(mào)企業(yè)服務(wù)特性 2
2.2.3外經(jīng)貿(mào)企業(yè)的經(jīng)營特點 2
2.2.4服務(wù)質(zhì)量環(huán)和外經(jīng)貿(mào)企業(yè)質(zhì)量控制原則..........................................2
第3章 ISO9000標(biāo)準(zhǔn)在外貿(mào)行業(yè)的應(yīng)用 4
3.1管理職責(zé) .4
3.1.1質(zhì)量方針……………………………………………………………..4
3.1.2組織…………………………………………………………………..4
3.1.2.1職責(zé)和權(quán)限……………………………………………………….4
3.1.2.2資源……………………………………………………………….4
3.1.2.3管理者代表……………………………………………………….4
3.1.3管理評審……………………………………………………………..4
3.2質(zhì)量體系 4
3.2.1總則…………………………………………………………………..4
3.2.2質(zhì)量體系程序………………………………………………………..4
3.2.3質(zhì)量策劃……………………………………………………………..4
3.3采購 5
3.3.1總則 5
3.3.2分承包的評價 5
3.3.3采購資料 5
3.3.4采購產(chǎn)品的驗證 5
3.3.4.1供方在分承包方貨源處的驗證 5
3.3.4.2顧客對分承包方產(chǎn)品的驗證……………………………………...5
3.4不合格品的控制 5
3.4.1總則 5
3.4.2不合格品的評審和處置 5
3.5糾正和預(yù)防措施 5
3.5.1總則 5
3.5.2糾正措施 5
3.5.3包裝 5
3.5.4防護(hù) 5
3.5.5交付 5
第4章上海外貿(mào)企業(yè)實施ISO9OOO標(biāo)準(zhǔn)的經(jīng)驗和問題 6
4.1上海外貿(mào)企業(yè)實施ISO9OOO標(biāo)準(zhǔn)的經(jīng)驗 6
4.2上海外貿(mào)企業(yè)實施IS09000標(biāo)準(zhǔn)的問題 6
4.3改進(jìn)方法………………………………………………………………….6
結(jié) 論 9
致 謝 10
參考文獻(xiàn) 11

部分參考文獻(xiàn)

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