關(guān)于航班延誤問題的探討

5000余字

內(nèi)容摘要：提高航班正點(diǎn)率是航空運(yùn)輸服務(wù)水平提高的標(biāo)志之一。航班延誤一直是乘客與航空公司產(chǎn)生糾紛的因素之一，妥善解決這一問題不僅各航空公司要制訂具體的服務(wù)規(guī)程，民航主管部門更要從行業(yè)管理的角度出發(fā)制訂具有可操作性的規(guī)范，指導(dǎo)各航空公司施行，并提高行業(yè)管理水平，從根本上解決航班延誤問題。

關(guān)鍵詞：航班延誤；原因分析；妥善解決；完善制度

Discussing about the flight delay
Abstract: The flight on schedule is a sign of the air transportation’s service level. The flight delay always is a factor that makes for bothering between passengers and airways. Airways must map out service specification to solve the factor. CAAC must map out criterion that will be working to administer the air transportation ,and instruct airways, and improve the level of control to resolve flight delay at all.
Key Words: The flight delay; Analysis of causes; Adequate solution; perfecting system;


參考文獻(xiàn)：1、民航資源中國網(wǎng)
2、中國民用航空報(bào)
3、新浪網(wǎng)