酒店信息化管理國內(nèi)外研究現(xiàn)狀及發(fā)展趨勢(shì){外文翻譯}

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近年來，隨著我國信息產(chǎn)業(yè)的飛速發(fā)展，計(jì)算機(jī)的開發(fā)應(yīng)用已滲透到各個(gè)領(lǐng)域，而且日趨普及，酒店業(yè)也免不了受到其影響，酒店賓館作為服務(wù)性行業(yè)更應(yīng)為客人著想，在客人入住的整個(gè)過程中做到以客人為中心，提供便捷，高質(zhì)量的服務(wù)，讓客人感到賓至如歸的感受，在保證高服務(wù)質(zhì)量的同時(shí)簡(jiǎn)化各種繁瑣的服務(wù)規(guī)程，增強(qiáng)客人的認(rèn)知認(rèn)可度，促進(jìn)酒店的客房入住率的增長(zhǎng)，雖然信息化并不是酒店經(jīng)營成功的關(guān)鍵因素，但是它可以是那些左右成敗的因素發(fā)揮出更大的能量。因此，酒店采用信息化的管理系統(tǒng)勢(shì)在必行。
隨著我國市場(chǎng)經(jīng)濟(jì)的迅速發(fā)展和人們生活水平的不斷提高，酒店賓館間的競(jìng)爭(zhēng)日趨激烈，為在這場(chǎng)競(jìng)爭(zhēng)中取得顯著優(yōu)勢(shì)，就必須在管理上加以改善，尤其是近年來計(jì)算機(jī)的普及使得運(yùn)用計(jì)算機(jī)進(jìn)行管理不再成為一句空話，而酒店在客房上的管理尤為重要，為使客房管理高效而又準(zhǔn)確，快捷而又周全，如何利用先進(jìn)手段，提高客房的管理水平，是每一個(gè)酒店管理者所面臨的重要課題，因此酒店客房管理系統(tǒng)的開發(fā)正是利用高科技手段提高酒店管理的一條行之有效的途徑，成為推動(dòng)酒店快速發(fā)展的先決條件 ......




In recent years, with China's information industry has developed rapidly. Development and application of computer has penetrated into all fields, but has become increasingly popular, the hotel industry has always been its impact Hotels as a hotel service industry should be more considerate for the guests, guests in the entire process for the guests to do, provide convenient, high-quality service for customers feel at home, guarantee the high quality of service while streamlining cumbersome service order to enhance the cognitive authorized guests, For hotel rooms occupancy rate of growth, although the information is not hotel operators a critical success factor ，But it is about the success or failure of those factors play a greater energy. Therefore, the use of the hotel information management system is imperative.
With the rapid economic development and people's living standard continues to improve, hotel and hostel of increasingly fierce competition. in this competition achieved notable advantages, we must improve the management, Particularly, in recent years the popularity of computer makes use of computers in the management ceased to be an empty talk. Rooms in hotels and the management is particularly important for the efficient management of rooms and accurate, speedy and thorough, how to use advanced tools to improve the management level rooms, each one hotel managers are facing important issues, Therefore Hotel Rooms Management System development is the use of high-tech means to improve the management of a hotel effective ways promoting the rapid development of the hotel prerequisite ......